FAQ


01

Original Hand-Painted Portrait?

Each Portrait is painted by a Professional Portrait Artist, and starts with a clean white canvas, where only the best oils and materials are used to produce your Original Oil Portrait.


02

Where are they painted?

We have hand selected a group of Professionally Trained Artists, which specialize in Portrait Painting. Most all of our Artists work from their studio, and work exclusively for us.


03

How long does it take to receive my order?

All orders usually take between 4-6 weeks to complete. This time frame is an estimate only, as some can be quicker and some may take longer. It is impossible to guarantee a ship time, as every portrait is hand painted and varies with our work-load and order complexity. Holidays and Special Occasions such as Graduation, Mothers Day, Valentines Day, Christmas, etc. may require a little more time. We encourage orders around these occasions to be sent in as soon as possible.


04

What type of photo is best to use?

The quality of your Portrait is a direct result of the quality of your photo. It does not necessarily need to be a Professional Photograph to be able to make a beautiful Portrait.

05

Can you make modifications to my photo/portrait?

Yes, we can and often do make minor changes. When ordering, there is a Comment Section for you to note any minor change you might want. For example, "remove the boat in the background," or "center me from the photo to the Portrait". Or, we can even take people from different photos and combine into one portrait.


06

Can you make Portraits from Old/Damaged photos? YES..

We can take an old black and white or sepia toned photograph, and paint a beautiful Hand Painted Oil Portrait. Any obvious damage and/or age blemishes on the photograph will be removed when the Portrait is painted. In addition, we can colorize the Black & White Portrait. It is important to note that the colors chosen are at the discretion of the Artist. Please note the Black and White Section on the Web Site, or in the Brochure, to see an example of a Black and White Photo, which has been colorized. If you have basic color request, please note these in the Comment Section on the Order Form.


07

Can you combine subjects from several photos into one Portrait? YES..

If you wish to combine photos into the final photo to be painted, then you will need to have this done by you or a graphic artist. The edited photo does not have to be perfect but it needs to show the correct subject proportions to each other, layout and colors you wish to be in your final painting. Only one photo can be uploaded to place an order. We can delete items from photos and make minor changes to the uploaded photo as noted in the comments box. These requested changes need to be simple, clear and usually limited to deleting items.